Privacy policy
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1. JMC Corporation PRIVACY POLICY
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1.1
This privacy policy ("Privacy Policy") governs JMC Corporation’s ("JMC", or "we"), information collection, processing and usage practices in connection with the use of the websites https://www.heartroid.com(the "Site", "our website" or "this website") and/or any JMC-branded and HEARTROID-branded products or services, or related hardware, that we operate or provide ("Software",and together with the Site, the "Services") in our capacity of controller. The clause headings used below are for convenience of reading only (and are not to be used for interpretive purposes), but we hope they make navigating this Privacy Policy easier.
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1.2
Safeguarding your Personal Information is important to us and we recognise the responsibility you entrust us with when providing your Personal Information. This Privacy Policy details how your Personal Information is used by JMC both actively and passively, when you use the Site and use our Services. With this Privacy Policy we wish to outline the basis on which any Personal Information we collect from you, or that you provide to us, will be processed including, what information we may collect from you via the Site and/or the Services, how we will use it, how we may disclose information provided by you to third parties and the use of "cookies" on the Site and by the Services.
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1.3
Generally, JMC receives information because:
- You have provided it to us;
- We collect it from you; and/or
Third parties we engage (such as data analytics providers) collect it from you on our behalf. This happens in cases where we use or deploy third party tracking technology, or where we otherwise give these third parties access to the Site, Software, and other technology. So where we describe below in section 2 (Information We Collect From You) the ways in which we collect information from you, you acknowledge that such collection may also be carried out by third parties. These third parties may have their own privacy policies that they also adhere to. Also, just as with our third party hosting providers, these third parties may be based (and their servers may be located) anywhere in the world.
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2. INFORMATION WE COLLECT
2.1 "Contact Us" Information
- If you contact us whether by submitting an online form that we make available or by sending an email to an email address that we display, by using a feedback or reporting feature, or by other means, you may be required to provide us with certain information such as your name and email address.
2.2 Log Files; Device and Usage Data & IP address
- We collect information through server log files, but also by deploying tracking technologies within the Site. The type of information collected may include (but is not limited to) internet protocol (IP) addresses (which may vary from session to session), MAC address, mobile network information, device type and Software model, browser type, operating system type, type of browser, Internet Service Provider (ISP), date/time stamp of Site use, referring/exit pages, and clicked pages.
2.3 Cookies And Similar Technologies
2.3.1 General Information
- In the interest of giving our Site an attractive appearance and in order to allow the use of certain functions, we use cookies on various pages of our Site. They consist of small text files that are stored on your computer. Most of these cookies used by us will be erased from your hard drive immediately after your browser session (so-called session cookies).
- Other cookies remain saved to your computer's hard drive and enable us to recognize your computer in the event of a later visit to our website (so-called persistent cookies).
- It is particularly these cookies that allow us to make our Site more user-friendly, effective and safe. Thanks to these files, for example, it is possible to display information specifically suited to your personal preferences on a certain webpage.
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For the same reason, the Site uses cookies to distinguish you from other users. JMC may use a cookie file, which is stored on the browser or hard drive of your computer and/or your mobile telephone device, to obtain information about your general internet usage. Cookies contain information that is transferred to your computer's and/or mobile telephone device's hard drive. They help us to improve the Site and the Services, and to deliver a better and more personalized service. They enable JMC:
- to estimate JMC's audience size and usage pattern and perform other analytics;
- to store information about your preferences and so allow JMC to customize the Site and/or Services according to your individual interests;
- to continually improve Services; and
- to recognize you when you return to the Site.
- You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, JMC' system will issue cookies when you log on to the Site and/or use the Services or our Software. You may wish to look at http://www.aboutcookies.org/ which has further information on cookies and how to manage them.
- We remind you however that, in the event of limited cookie settings on your computer, you will not be able anymore to use all functions of our Site to the fullest extent possible.
2.3.2 Google Analytics
- This Site uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics makes use of so-called "cookies" as mentioned before, text files stored on your computer that allow an analysis of your use of our website.
- As instructed by this Site's operator, Google will use the information for the purpose of analyzing your use of our Site, to compose reports on the activities on our Site and to provide further services to the website's operator related to the use of the website and the Internet.
2.3.3 Retargeting
- This website makes use of retargeting technologies that are administered by other operators. Through retargeting, users of our partners' websites, who were interested in our Site and in our Services before, can be approached with personalized advertisements. Studies show that the inclusion of personalized advertisements that are related to people's actual interests are more appealing to the user than advertisements without any personal connection. Through retargeting, the incorporation of advertisements is based on the analysis of cookies that display earlier user's conduct. Of course, no personal information is stored in this process and, obviously, the use of retargeting technology occurs in compliance with the legal provisions on data protection. If you do not consent to this mode of advertisement, you can deactivate cookies and/or delete existing cookies through your browser settings. You can do so by following the instructions under "Cookies". You can revoke the cookies-based analysis with altering consequences for the future by saving a cookie opt-out on your personal device in accordance with the aforementioned instructions.
2.3.4 More internet technologies
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As mentioned before, our website collects and stores information on the visitors' surfing conduct in an anonymized way, through the use of various internet technologies. This data is saved to your computer through cookies and enables us to analyze your anonymized surfing conduct, for instance: a user's city of origin, the type of browser and operating system he or she uses and the pages he or she visited on the Internet. This data can in no event be used to personally identify the visitor of our webpage. The stored data are only used to improve our product and service. Therefore, all IP addresses are shortened and thus processed in an anonymous way. It is not used in a different way or disclosed to third parties
- You can generally revoke your consent for the collection, processing and the use of data by a analytics or retargeting technologies commissioned by this website, with altering consequences for the future. It will save a cookie opt-out to your device. This revocation will remain effective as long as you do not erase this cookie.
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3. THE WAY WE USE PERSONAL INFORMATION
3.1 "Contact Us" Information
- We use your “Contact Us” information to respond to your inquiries, to provide services and sell products to you. We may send you an email, text message, or other electronic message used for promotion. Such a process is based on a contract executed between us for inquiries about our products or services, while other processes are based on your consent to our processing of your personal data.
3.2 Log Files; Device and Usage Data & IP address
- We use Log Files to analyze trends, track user movement around the Site, gather demographic information, and to generally collect information that we may find insightful or helpful.
- Such a process is based on your express consent in advance. You have the right to withdraw your consent at anytime by the method separately designated by us at the timing of seeking your consent. However, your withdrawal of consent will not affect the legality of processing conducted based on your consent before its withdrawal.
3.3 Cookies and Similar Technologies
- We use Cookies and Similar Technologies to analyze market trends, and website performance and to research the needs of customers.
- Such a process is based on your express consent in advance. You have the right to withdraw your consent at any time by the method separately designated by us at the timing of seeking your consent. However, your withdrawal of consent will not affect the legality of processing conducted based on your consent before its withdrawal.
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4. Transfer
4.1 Transfer to Affiliates
We may send or otherwise share Personal Information to/with our subsidiaries or affiliates for the purpose of storing such information on our behalf, or carrying out other processing on our behalf.
4.2 Transfer to Third Parties
We send or otherwise share Personal Information to/with various third parties that help us with our business operations and help us understand how our users use the Site and Services, and to develop and improve them. Also, just as with our third party hosting providers, these third parties may be based (and their servers may be located) anywhere in the world. The Services may not be hosted by us - all or some of the hosting is done by third party service providers that we engage. This means that data you provide us or that we or third parties collect from you (including any Personal Information, information which we can use, either directly or indirectly, to identify you as a natural person, is hosted with such third party service providers on servers that they own or control. Regardless of where such third party service providers are located (and some are located in the US), their servers may be located anywhere in the world (including the US). Your data may even be replicated across multiple servers located in multiple countries.
4.3 Merger, sale or bankruptcy
In the event that JMC is acquired by, or merged with, a third party entity, we may (and hereby reserve the right to) transfer or assign the Personal Information and other information we have collected or received. In the event of a bankruptcy, insolvency, receivership, or comparable event, we may not be able to control how your Personal Information is treated, transferred, assigned, or used.
4.4 Enforcement
We may send or otherwise share your Personal Information with any third party if we believe that disclosure of such information is helpful or reasonably necessary to: comply with any applicable law, regulation, legal process, or governmental request; enforce the terms of service/use governing the Site and/or Services, including investigations of potential violations thereof; detect, prevent, or otherwise address fraud or security issues; and/or protect against harm to the rights, property or safety of JMC, our subsidiary and affiliates entities, our users, yourself, or the public.
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5. OPTING OUT
You may choose not to receive future promotional, advertising, or other Site- or Services-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still respond to communications initiated by you, as well as send administrative emails that are necessary to facilitate your use of the Site and/or Services (for example, emails confirming print completion).
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6. YOUR RIGHTS
You may choose not to receive future promotional, advertising, or other Site- or Services-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still respond to communications initiated by you, as well as send administrative emails that are necessary to facilitate your use of the Site and/or Services (for example, emails confirming print completion).
- Access to personal data: You have the right to obtain confirmation from us as to whether or not we process personal data from you and you also have the right to at any time obtain access to our personal data stored by us.
- Rectification of your personal data: If we process your personal data, we shall endeavour to ensure by implementing suitable measures that your personal data is accurate and up-to-date. If your personal data is inaccurate or incomplete, you have the right to obtain the rectification of such data.
- Erasure of your personal data or right to restriction of processing: You may have the right to obtain the erasure of your personal data or the restriction of processing of your personal data.
- Data portability: You may have the right to receive the personal data concerning you and which you have provided to us, in a structured, commonly used and machine-readable format or to transmit those data to another controller.
- Withdrawal of your consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal.
- Objection to processing of personal data: You may have the right to object to the processing of your personal data as further specified in this Privacy Policy.
- Lodge a complaint with supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority located in the European Union. You may contact the Hesse Data Protection Supervisor.
If you intend to exercise any of the aforementioned rights, please inquire using the contact details at the end of this privacy policy.
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7. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS
The Services may link to, or otherwise enable you to interact with, third party content, products and services. Any Personal Information you provide in connection therewith is provided to the third party. We are not responsible for the privacy practices of such third parties, or for such content, products and services, and we encourage you to read the terms and conditions and privacy policies of each third party that you choose to use or interact with.
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8. SECURITY
We take what we consider to be appropriate measures to protect Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we try to use reasonably acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the Site or on our Services, you can contact us at pr@jmc-rp.co.jp.
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9. OUR "DO NOT TRACK" NOTICE
We do not currently respond or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about that individual consumer's online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect Personal Information about an individual consumer's online activities over time and across different web sites when a consumer uses the Site and/or a Service.
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10. RETENTION OF YOUR PERSONAL INFORMATION
We will retain your Personal Information as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purpose remains valid after termination of our relationship with you. In principle, we store your data as long as it is required to deliver the Services and as long as we have the rightful interest towards saving it for an extended period of time (for instance, after fully executing a contract, we may still have a rightful interest towards the use of your data for marketing purposes). Excluded from deletion is only the data we need for the execution of pending tasks and the data we need to realize our rights and our claims, as well as certain data that we must store for a legally mandatory longer period of time. When certain data is only saved due to a legally mandatory preservation term, the processing of it by us is limited, even without your request.
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11. CONTACT US
Protecting your privacy online is an evolving area, and we try to evolve our Site and Services to meet these demands. If you have any comments or questions regarding this Privacy Policy or privacy issues on the Site and/or the Services, please contact us at pr@jmc-rp.co.jp.
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12. Amendment to this Privacy Policy
We amend this privacy policy from time to time. We will contact you through this Site and by e-mail if necessary, when we make any substantive or material amendments.